How to sign up
- Choose a plan. Start with a tryout if you’re new.
- Pick a class or a weekly time that suits you.
- Sign the waiver once for each child.
- Pay online. Your account link comes by SMS and email, then just turn up and skate.
Starting
What age can I start?
From 4 years old, with no upper limit. Kids, teens and adults all start at Beginner, and the coach checks your level in the first class.
What should I (or my child) wear and bring?
Comfortable clothes you can move in, flat closed shoes and a water bottle. A helmet is a must; knee and elbow pads are a good idea.
Do we need our own board and helmet?
Not for the first class. Tell us when you book and the coach brings a board and helmet you can use. Ask us on WhatsApp if you’d like advice before buying your own.
Do you teach adults?
Yes. Adults have their own tryout and plans. Classes mix ages by level, and a parent can skate with their child on a 2-person plan.
Booking and cancelling
How do I book?
Pick a plan, choose a class or a weekly time, sign the waiver and pay online. It takes a few minutes.
Can I cancel or move a class?
Yes, free with at least 12 hours’ notice. Later than that, or a no-show, counts as a used class. If your child is ill or injured, let us know and we’ll be flexible.
What if it rains or the coach is away?
The coach cancels outdoor classes in the rain and you get a message straight away. The class moves to the next free week in your usual slot and your package is extended, or you can pick another date or keep the class to book later.
What does “Few places left” mean?
The class is nearly full, so book soon. If it’s full, join the waitlist and we’ll message you when a place opens.
Payments
How can I pay?
FPX online banking, DuitNow QR, e-wallets or card. Cash is possible at the venue; tell us on WhatsApp first.
Is there a price for brothers and sisters?
Yes. Booking 2 skaters together on the same plan is cheaper: see the 2-skater prices on the plans page. Each skater gets the plan’s full number of classes.
Can I get a refund?
Full refund if you cancel a package within 48 hours of buying and before your first class. After that, unused classes can be extended or partly refunded for injury, case by case. No refunds for no-shows or expired classes.
Progress
How will I see my child’s progress?
After you pay, you get a link by SMS and email to set up your account. The coach updates the skill checklist, notes and videos there after every class.
How long does it take to get good?
Every child is different. The level path in the app shows exactly what’s next, and the coach moves your child up when every skill in a level is passed.